Privacy
Privacy Policy
Last updated: October 1, 2026
This policy explains what Ruach collects through ruach.ca, why, and what we do with it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you send the project inquiry form, we receive:
- your name and email address;
- your phone number, if you choose to give it;
- your project type, how you heard about us, and the project details you write.
To stop spam, the site also keeps a short-lived count of how many messages were recently sent from your internet address. The address is stored only in a scrambled form that cannot be turned back into the address. Entries older than 10 minutes are ignored and are deleted the next time the form is used. The count is never linked to your message.
How we use it
Your inquiry is emailed to Ruach so we can reply to you about your project. We do not use it for anything else, we do not add you to a mailing list, and we never sell or rent your information.
Who else sees it
The website and email are hosted by our web host, Hostinger, which processes the message only to deliver it to us. Their servers may be outside Canada. Nobody else receives your information unless the law requires it.
Cookies and tracking
ruach.ca does not use advertising or analytics cookies. If you switch between the day and night themes, your browser remembers that choice on your own device; it is never sent to us.
How long we keep it
We keep inquiry emails only as long as we need them to discuss and manage your project, and for any records we are legally required to keep.
Your choices
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Email hello@ruach.ca and we will respond within 30 days. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.